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Problems: The maintenance
department of this large union mill had an enormous amount of
work to complete with a significantly reduced staff over earlier
levels. The initial assignment was to help them learn how to more
efficiently complete the many tasks they were required to
accomplish on a regular basis. We soon discovered that the issues
were more a function of conflicting protocols and competing
agendas which became our approved and primary area of
emphasis. Lean Solutions: Upon
learning the true nature of the difficulties experienced in
trying to meet the rigorous demands of the maintenance department
and the desire held by the majority of those in the department to
improve and be proactive in their efforts, we began a process of
"asking why?" This tool, (Ask Why 5 Times), is a lean
manufacturing method that helps facilitators find root causes of
presenting problems. Soon we learned that there was no existing
protocol that allowed for improvements to happen in a streamlined
manner nor in a reasonable time frame. This became our task.
Working with union and management leadership we created and
implemented an agreed upon protocol for implementing
improvements. Impact/Results: Collaboration
between union and management leadership and maintenance staff,
allowed for the creation of a system that generated new and
lasting improvements throughout the company. This protocol was
adopted throughout many of the facilities and incorporated into
job responsibilities.
We Are Proud to Collaborate With The Hands-On Group Who Have Achieved Literally Hundreds of Millions in Inventory Reduction and Increased Profits for Metals Industries Over the Past 18 Years.